How Disputes Work on Nexus Market

The dispute is the process that happens when the order is not what was agreed, and the process is the part that is the same everywhere, and the deadline is the part that is the difference between a win and a loss. This is the process, step by step, and the evidence that decides it.

Opening the dispute

The dispute is opened from the order page, before the escrow timer ends. The opening is the statement of the problem, the late delivery, the short quantity, the wrong product, and the opening is the part that sets the frame, because the frame is the part that the review works inside. A dispute that is opened clearly, with the problem stated in the first line, is a dispute that is reviewed faster, because the reviewer does not have to find the problem in the message.

The evidence

The evidence is the PGP messages, the shipping confirmation, the tracking, and the listing as it was at the time of the order. The PGP messages are the part that is the record of the agreement, and the shipping confirmation is the part that is the record of the dispatch, and the tracking is the part that is the record of the movement. The listing is the part that is the record of the promise, and the promise is the part that the evidence is measured against.

The evidence is the part that is prepared before the dispute, not during it. The message that is saved, the tracking that is copied, the listing that is screenshotted, all of it is the part that is the preparation, and the preparation is the part that is the difference between a dispute that is won and a dispute that is argued.

The ruling

The ruling is the decision, and the decision is the release, the refund, or the split. The release is the vendor's outcome, the refund is the buyer's, and the split is the one that is the compromise, and the split is the one that is the most common, because the split is the one that is the fastest, and the speed is the part that the process optimizes for.

The ruling is binding, and the binding is the part that is the end of the process, and the end is the part that is the release of the funds, and the release is the part that is the escrow doing its job, which is the holding, and the releasing, and the deciding, in that order.

The escrow guide covers the money path, and the first order guide covers the preparation that is the evidence.